Refund Policy

Consultation and service nature

Our services include professional time for credit report review, consultation, and personalized guidance. Because this work is tailored to your profile, refunds are handled based on how much of the service has already been delivered.

How to request a refund

Email info@finfixsolutions.com or use our contact page with your name, service or consultation reference, and a brief reason for your request. We will review your request and respond within a reasonable business timeframe.

When a refund may be considered

Refund requests made before report review or consultation has started may be considered on a case-by-case basis. Contact us as soon as possible if your plans change.

When refunds may not apply

Refunds are generally not available after service or review has started, unless approved in writing by SCG - Smart Credit Grow. This may include cases where:

• Report review has been completed or substantially delivered
• Consultation session has already taken place
• Personalized action plan materials have been shared
• Required information was not provided after reasonable follow-up

Questions about refunds

For refund questions, email info@finfixsolutions.com or submit a message through our contact page. Include your name and the date you enrolled or booked consultation.